"How May I Be of Service?" Foreign Accent Adoption in Off Shore Call Centres
Citation
Bordia, S 2009, '"How May I Be of Service?" Foreign Accent Adoption in Off Shore Call Centres', Annual Conference of the Australian and New Zealand Academy of Management (ANZAM 2009), ed. Nicholas Beaumont, Promaco Conventions Pty Ltd, Australia, p. 17.Year
2009ANU Authors
Field of Research
- Corporate Governance And Stakeholder Engagement