"How May I Be of Service?" Foreign Accent Adoption in Off Shore Call Centres

Citation

Bordia, S 2009, '"How May I Be of Service?" Foreign Accent Adoption in Off Shore Call Centres', Annual Conference of the Australian and New Zealand Academy of Management (ANZAM 2009), ed. Nicholas Beaumont, Promaco Conventions Pty Ltd, Australia, p. 17.

Year

2009

Field of Research

  • Corporate Governance And Stakeholder Engagement

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