Breach Begets Breach: Trick... - Researchers

Breach Begets Breach: Trickle-Down Effects of Psychological Contract Breach on Customer Service

Citation

Bordia, P, Restubog, S, Bordia, S et al 2010, 'Breach Begets Breach: Trickle-Down Effects of Psychological Contract Breach on Customer Service', Journal of Management, vol. 36, no. 6, pp. 1578-1607.

Year

2010

ANU Authors

Professor Prashant Bordia
Professor Sarbari Bordia

Field of Research

Organisational Behaviour

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