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The Australian National University

Professor John Campbell

B Admin B Com (Hons) PhD
Professor of Business Information Systems
ANU College of Business and Economics

Areas of expertise

  • Information Systems Management 080609
  • Information Systems Theory 080611
  • Business Information Systems 150302
  • Innovation And Technology Management 150307

Research interests

Professor Campbell’s research expertise is in information systems, particularly those aspects related to the innovative and effective use of technologies and organisational information systems. A major theme throughout his research work is how users interact through information systems in the social world and, in particular, the ways in which organisational processes and community interaction are enacted through IT. Research topics of interest include IT governance and business alignment, information systems security (user security practices), evaluating IT investments, technology and work nexus, and virtual organizations, communities and teams


John Campbell joined the ANU Research School of Management in 2016 as Professor of Business Information Systems. Previously Professor Campbell was Professor of Information Systems at the University of Canberra within the Faculty of Business, Government and Law, and Director of the National Institute for Systems Innovation. He won the University of Canberra’s Vice Chancellor’s Award for Research Excellence in 2012, the Dean’s Award for Research Excellence in 2014, and in 2015 was appointed to the ARC College of Experts for a term of three years.

Prior to his time at the University of Canberra, he was the Head of School of Information Systems and Management Science at Griffith University. His main research interests are IT governance and business alignment, information systems security (user security practices), evaluating IT investments, technology and work nexus, and virtual organizations, communities and teams.

He is an associate editor for Information & Management, Section Editor for the Australasian Journal of Information Systems, and on the editorial board of the Journal of Information Systems Education.


Researcher's projects


ARC funded projects:

Productivity and work-life balance in technology-enabled virtual work environments

 (Campbell, ANU; and Cecez-Kecmanovic, UNSW)
The growth of technology-enabled work in professional knowledge intensive occupations has provoked debate about whether technology that facilitates virtuality in work environments enhances work-life balance or merely creates new forms of imbalance. The findings from investigations of technology-enabled virtual work on workload and work related pressures are mixed. While technology enabled virtual work environments can be seen as a way of alleviating a high workload and work related stress for some, it may also increase the stress and workload experienced by others. This project examines the impact of technology-enabled virtual work environments on the work and private lives of professional knowledge workers. The research will assist organisations, individuals and policy makers to identify the knowledge, skills and technology required to effectively design and manage contemporary work environments, and to better understand the wider consequences that arise from the convergence of work and private roles through the use of information and communication technology.


Examining Multi-level IT Project Alignment in Government Services: The Case of Contracted Employment Services

(Campbell, ANU; Keating, ANU; and Wilkin, Monash University)
Improved IT alignment is essential for the delivery of Government services within a complex public-private, interorganisational environment. This research will investigate the extent to which well aligned IT support systems contribute positively to the efficient and effective delivery of contracted employment services. This research seeks to understand how improved alignment impacts the use of IT systems deployed in support of government services. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how alignment is enacted to improve the assimilation of federated IT systems.


Information systems theory for location-based educational services in informal learning environments

(Keating, ANU; Gregor, ANU; Fitzgerald, UC; and Campbell ANU)
Creating technology enhanced learning experiences will be critical to the way we educate and engage with future generations. This project will seek to develop a stronger theoretical basis for understanding how locationbased technologies can enhance learning outcomes of school students visiting three of Australia's leading cultural institutions. Mobile technologies are deeply embedded in the daily lives of young people. The ubiquity, portability and functionality of these devices presents new opportunities for enriching learning. Yet, to date there has been little theory development to guide the application of location-based technologies (LBT) in informal learning environments.
The key aims of this project are to: (1) develop an IS design theory for the application of location-based technologies in support of educational services in an informal learning environment; (2) pioneer the use of advanced combinatorial methods to improve the construction of pattern languages, and the use of such languages for specifying near-optimal design solutions; and (3) to instantiate the resulting IS design theory within the Australian cultural sector to better understand how location-based technologies can enhance the learning experiences of school children.


Projects and Grants

Grants information is drawn from ARIES. To add or update Projects or Grants information please contact your College Research Office.

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Updated:  24 October 2018 / Responsible Officer:  Director (Research Services Division) / Page Contact:  Researchers