Understanding the cultural ... - Researchers

Understanding the cultural antecedents of quality management in tourism

Citation

Muskat, B, Muskat, M & Blackman, D 2013, 'Understanding the cultural antecedents of quality management in tourism', Managing Service Quality, vol. 23, no. 3, pp. 131-148.

Year

2013

ANU Authors

Associate Professor Birgit Muskat

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