Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study

Citation

Harrigan, P, Schroeder, A, Qureshi, I et al 2010, 'Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study', International Journal of Electronic Commerce, vol. 15, no. 2, pp. 7-45.

Year

2010

Field of Research

  • Business Information Systems

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